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 How Our Service Works |
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How Buyers and Sellers are Connected |
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Service Options and Pricing |
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Additional Charges |
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Limited Guarantee |
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If you need to obtain photographs as a part of your business operations, but cannot incur the time or expense of visiting the location to take those photos, FastSnap has the answer.
When you register on FastSnap, you are connected with a nationwide network of digital photographers who have agreed to go to locations within their service area and return high quality digital images of the subject property via the Internet. Our photographers will take photos of:
- Residential properties
- Commercial properties
- Streets or intersections
- Vehicles
The fee for this service is securely charged to your credit card when the photos become available to you. When the photos are available, you can print them, download them, and e-mail them.
Our customers include insurance agents and brokers, underwriters, claims adjusters, real estate agents and brokers, bankers, loan underwriters, television and movie producers, journalists and publishers, and lawyers. For more information, select a topic: "10 Reasons for Agents to Use FastSnap" or "How Insurance Carriers Can Benefit from Using FastSnap".
Our photographers are local independent contractors. To learn about becoming a photographer for FastSnap, click here. |
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How Our Service Works
Simply put, FastSnap matches buyers and sellers of on-location photo services.
Our photographers are local independent contractors who have offered to provide photo services in their geographic area.
As a buyer of photo services, you will have the opportunity to select the photographer you want to handle the job. You'll base your selection on availability, turnaround, price, and past performance.
The first time you sign up for FastSnap, you'll be asked for information about your business. We require a credit card for billing purposes. Passwords, secure servers, and encrypted transmission ensure that your credit card transactions are safe and protected.
When you want to place an order, set your browser for FastSnap. Click Order Photos, log in, fill out a request for service, and click on Submit. You can select one photographer, or invite two or more photographers to compete for your order. Either way, your request will be forwarded immediately to the photographer(s) you selected. A message will be sent to your e-mail address confirming your order.
When your photos are ready to be viewed, you'll receive an e-mail message with a link directly to your photos. One click will bring them into view.
From the View Photos page, you can save each photo to your hard drive, print each photo to an attached color printer, or, you can forward the links or the photos themselves to any other e-mail address. |
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How Buyers and Sellers are Connected
FastSnap connects buyers and sellers of on-location photo services by providing an exclusive directory of photo service providers.
By assisting service providers in finding buyers in need of services, FastSnap is considered the "official finder" for each project accepted through the site, and charges transaction fees for providing this service. All applicable transaction fees are included in prices quoted for all services.
The Directory is populated with information from subscribing service providers themselves. FastSnap provides this Directory as a service convenience and does not confirm or verify the qualifications, background, abilities, or availability of the service providers listed.
If you are interested in offering your services as a photographer in your area, click here to find out more. |
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Service Options and Pricing
FastSnap photographers set the price they are willing to charge to handle jobs in their area. Most photographers offer two levels of service - Standard or Priority.
Standard service within metropolitan areas is usually 5 business days (beginning from the next business day for orders placed before 6:00 pm local time).
- A flat price starting at $18.00, which includes 2 photos of the subject, applies to residential properties, streets and intersections, and vehicles.
- A flat price starting at $28.50, which includes 2 photos of the subject, applies to commercial properties.
Locations in outlying areas may be subject to surcharges.
If you select Priority service, your photos will be delivered faster, usually within 3 business days (beginning from the next business day for orders placed before 6:00 pm local time). Priority service is not available in all areas.
The price for Priority service is typically an additional $10.00 charge.
We guarantee that you will only pay for Priority service if the photos are delivered by the due date. If we are unable to deliver the photos by the due date, you'll only be charged the fee for Standard service.
Due to the short delivery period we have promised, once an order has been placed, it cannot be canceled.
If a photographer is unable to locate the property, or cannot access the property due to security arrangements, you'll be advised by e-mail, and the Standard price will be charged to your credit card account. |
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Additional Charges
The prices quoted always include 2 photos. If you would like additional photos, you can indicate your preference. The charge is $2.00 for each additional photo up to eight photos. There is no charge for more than eight additional photos.
Due to the extra time and expense involved in handling commercial properties, the base charge for commercial properties is higher than the charge for residential properties.
Residential properties are defined as habitational (dwelling) occupancies from 1 to 10 units. All other locations, including dwellings where the total number of units exceed 10 units, are considered commercial properties. Note that the photographer may change the property type if the wrong type was ordered.
If our photographer is required to contact the property owner to obtain access to the property, a $5.00 appointment fee will be added.
Properties located outside of major metropolitan areas may be subject to an additional charge. The charges for a particular location can be found by entering the zip code in the space below and clicking Submit: |
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When you place the order, you will also be advised of the charge, and you'll have the opportunity of cancelling the request BEFORE the order is submitted.
We cannot guarantee time service outside of the major metropolitan areas. |
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Limited Guarantee
FastSnap does not hire the photographer -- you do. We are simply a conduit that brings together buyers of services (you) with sellers of services (photographers).
If you are not satisfied with the job, you must notify the photographer immediately so that he or she can attempt to resolve the problem. A feedback link is provided right below the photos on the View Orders page.
After 10 days, the photographer is paid for the job, and no further activity is allowed. |
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